Privacy Policy | Devilish Designs

Who this policy covers

This Privacy Policy applies to the Devilish Designs website, customer accounts, checkout, mailing list signups, and customer support interactions. In this policy, "Devilish Designs," "we," "us," and "our" mean the business operating this website.

What information we collect

We collect the information needed to run the storefront, process orders, prevent fraud, and support customers.

Contact details such as name, email address, shipping address, billing address, and phone number when you place an order or contact us.
Order details such as items purchased, quantities, totals, discounts, shipping selections, and fulfillment updates.
Account details such as login credentials, saved preferences, and order history when you create an account.
Payment details handled by secure payment providers. We do not store raw card numbers ourselves.
Basic device and usage details such as browser type, IP address, and general site activity.

How we use information

We use customer information only for legitimate business purposes connected to running the storefront and supporting customers.

To process orders, payments, shipping, tracking, returns, store credit, and customer support.
To send service messages such as order confirmations, fulfillment notices, tracking updates, password resets, and policy changes.
To respond to questions, custom work inquiries, and support requests.
To protect the storefront from fraud, abuse, chargebacks, and security issues.
To improve product selection, merchandising, marketing, and storefront performance.

When we share information

We do not sell personal information. We only share information when it is needed to run the business, complete a transaction, comply with law, or protect the storefront.

Payment processors that handle checkout and fraud screening.
Shipping, fulfillment, and label providers when an order needs to be delivered.
Email, hosting, storage, analytics, accounting, and operational software providers that help us run the business.
Professional advisers or authorities when required for legal, tax, security, or compliance reasons.

Cookies and analytics

We may use cookies or similar tools to keep the site working, remember your session, understand traffic patterns, and measure how pages are used.

Marketing choices

If you join a mailing list or request updates from us, we may send product, launch, or event news. You can unsubscribe from marketing emails at any time using the unsubscribe link in the email or by contacting us directly.

How long we keep information

We keep information for as long as it is reasonably needed to run the storefront, maintain order records, satisfy legal or tax obligations, resolve disputes, enforce agreements, and keep accurate business records.

Security

We use reasonable administrative, technical, and operational safeguards to protect customer information. No online service can promise absolute security, but we work to limit access and use trusted service providers.

Your choices and rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or limitation on the use of certain personal information. We will review and respond to reasonable verified requests as required by applicable law.

Children

Our storefront is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date on this page.